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VIRTUAL PARK SYSTEM
The Virtual Park System (VPS) is a completely automated Campground Management System customized to suit the needs and standard procedures of parks and campgrounds in any capacity.  Customized for the California State Parks, the success of the current VPS has been overwhelming.  Its greatest benefit is simple:  VPS converts your paper-based system into a computerized system in a quick and painless manner with very little training required, while instantly improving the efficiency of customer service, accounting, inventory tracking, and overall Park Management.  Standard features include:

POINT-OF-SALE (POS)

  • Camper Registration and Check-out
  • Day Use, Extra Vehicle, & Special Pass Sales
  • Campsite Grid displays immediate 10-day status
  • Manage Onsite Campers (Switch Sites, Search, Extend)
  • Efficient Closeout and Clerk Accountability
  • Off-Site Server Stores and Backs Up all Data to Central Database

ACCOUNTING

  • Customized accounting for non-POS parks
  • Optimizes Deposit procedures
  • Automatic data population of reports (Closeout Receipts, Report of Collections)
  • Instant electronic access to all past and current employee closeout forms

ADMINISTRATION

  • Custom Database Configuration allows for customized reports
  • Virtual Inventory Tracking and Management
  • Set Rates and Fees
  • Securely Manage and assign user rights to all personnel using the system
  • Monitor Accounting in real-time. (Example: Download immediate District Revenue Reports)

RESERVATIONS (Optional)

  • Instant upload of daily incoming reservations to POS
  • Communicate with POS for real-time campground status - no more turning away potential site sales!
  • Web-based customer access with descriptive details about your specific park

 

Virtual Park System - Sample Network

 

 

  • Communication requires no more than a phone line.
  • Data can also be transferred over DSL, Cable, ISDN, T1,and Wireless networks.
  • All data is instantly communicated and backed up to a Central Database.
  • Handles unlimited number of park locations.
  • Productivity is improved with all District Parks' data communicating on the VPS network!
  • Solutions available for remote locations without phone lines.

 

CENTRUM SYSTEMS VPS SUPPORT

At Centrum Systems we pride ourselves in providing quality customer support unmatched by anyone else in the business! Throughout our continued testing efforts, Centrum Systems continues to support their product with a high level of care and quality of service. Here are just a few of the features we guarantee with our help desk support:

  • Available 24 Hours a day, 7 days a week
  • Provides individual, fast and efficient support to all parks using Virtual Park System.
  • Remote access to each Point-of-Sale unit, allowing our help desk technicians to assist with any issues in REAL TIME!
  • Robust knowledgebase tracks all issues and stores in database for future reference.
  • Keeps statistics for help calls received, and is configurable to compile "trend" report based on common issues.
  • Help Desk Log accessible by you, the customer, so that issues are communicated immediately.



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